Content specialist
Our fantastic team of Content Operations are looking for a new-hire to help them assure our compliance with content standards and assisting our Artists in delivering high-quality content.
Role Description
We are looking for an organized and driven Content Specialist to join our Content Operations team, with a focus on content management for User-generated content in general and YouTube Content ID in particular. You have previous experience from working with YouTube and CID and are keen to bring the knowledge with you to amuse. This role will be responsible for making sure we are following YouTube’s CID guidelines, and also for recommending process, product, and policy changes internally. As a Content Operations Agent, you will be a vital part of assuring our compliance with content standards and assisting our Artists in delivering high-quality content to our different music service partners.
You will be joining a bustling scale-up where everyone works hard, and every day can come with a completely new set of challenges. Working at amuse means working at a company with excellent colleagues that all value an open and honest culture, where we support each other while making sure to have a lot of fun together. The Content Operations team is at the core of amuse, and it is important that you have a drive to improve the way you and your team work.
As a person, you are energetic and excited about everything music and tech-related.
Responsibilities:
Using the YouTube CMS to review claims towards amuse’s catalogue.
Act as a point of contact for YouTube for anything CID-related within the Content Operations team.
Collaborating closely with other members of the Content Operations team in order to efficiently combat fraud.
Proposing improvements to the way we handle CID internally. This includes product improvements as well as processes and policies.
Support our artists with content-related issues.
Qualities and skills you possess:
Experience from working with UGC management systems
Prior experience from any support ticketing system.
Excellent attention to detail with the ability to work well both independently and in a team.
Assertive and pragmatic at the same time. You are not afraid to make your voice heard and always make sure to listen to other people’s feedback
Ideally, passionate about music and wanting to change the music industry for the better.
Thrive in a fast-paced work environment with a strong problem-solving mindset.
Fluent in English, both spoken and written.
Practical information:
Scope: Content Ops Agent, full-time and permanent.
Team: Content Operations.
Reports to: Head of Content Operations.
Location: Stockholm/Flexible.
If this description resonates with you, we hope that you will apply to this role as we'll interview candidates continuously until we find our match. We are looking to fill this position as soon as possible, preferably by June 2022, and encourage you to apply even if you do not match the description perfectly, as you may have other relevant experiences.
- Department
- Customer Operations
- Locations
- Stockholm
- Remote status
- Hybrid Remote
Stockholm
Our Culture
We challenge everything
We sometimes take risks and challenge our way of thinking and working - to accomplish new and exciting things.
We figure it out
Nothing at amuse is someone else’s problem. We take ownership, and when we see something that needs to get done, we try to solve it ourselves or with colleagues. We don’t give up when faced with difficulties - but climb out of our comfort zone and adapt. We thrive in a creative, friendly, and fast-paced environment and never say ‘it can’t be done”.
We listen and learn
At amuse, we listen to music, but more importantly, we listen to feedback from customers and colleagues. We ask questions and take an interest in ideas and different points of view. Together, we build bridges and break down silos. We show genuine interest in the industry we work in, the industries that impact our business, and our own company.
About Amuse
Amuse provides free music distribution to independent artists around the world. After making sure the music is available to listeners and fans around the world Amuse use data to identify potential hit tracks and talented artists that can be helped to grow even faster.
Content specialist
Our fantastic team of Content Operations are looking for a new-hire to help them assure our compliance with content standards and assisting our Artists in delivering high-quality content.
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