Artist Relations Manager
In this role you'll supervise a dynamic artist and label roster while also representing the team in key industry events.
Role Description
Amuse is seeking an Artist Relations Manager to join our growing Artist Relations team. With an established roster of artists and indie labels, we are looking for someone who can provide exceptional support while also acting as a liaison between artists, labels and Amuse.
This opportunity involves collaborating with internal teams to prioritize projects, representing our label externally, and addressing any issues that may arise for our signed artists. Moreover, you will be providing support to artists and labels in managing their catalogs, handling admin inquiries, and assisting them with the Amuse platform.
If you have a genuine passion for music, possess excellent operational and customer support abilities, and excel in a fast-paced environment, we want to hear from you!
Responsibilities:
- Roster Management: Oversee a diverse and vibrant group of artists and labels, providing expert advice on operational matters, and implementing industry best practices.
- Customer Support: Be the primary point of contact for artists, onboarding them onto the Amuse platform, addressing their inquiries, and giving them guidance to excel in their careers.
- Quality Control: Assist artists and labels throughout the quality control process for their latest releases.
- Operational: Handle day-to-day operational requests with a focus on administrative tasks and internal process-development.
- External Representation: Represent the team at key industry events both locally and in target cities, artist/partner meetings, and release events.
Qualities and skills you possess:
- 1-2 years experience working with/for a music distributor, label, artists or project management, showing a well-rounded understanding of the music industry’s operational side.
- Previous experience with customer service, whether online or in person, is a merit but not a must.
- In-depth knowledge of the digital music industry, including experience working with digital services and music distribution.
- Meticulous attention to detail, accuracy, detail-driven mindset, ensuring the highest level of quality support to artists and labels.
- Technically competent with an ability to learn new relevant skills quickly.
- Passionate about empowering independent artists.
- We are a global company, so fluency in English, both verbal and written is a must.
Practical information:
- Scope: Artist Relations Manager, Full-Time and Permanent
- Team: Artists Relations
- Reports to: Head of Artist Relations
- Location: Stockholm/Flexible
If this description resonates with you, we hope that you will apply to this role as we'll interview candidates continuously until we find our match. We are looking to fill this position as soon as possible, preferably by September 2023, and encourage you to apply even if you do not match the description perfectly, as you may have other relevant experiences.
- Department
- Customer Relations
- Locations
- Stockholm
- Remote status
- Hybrid Remote
Stockholm
Our Culture
We challenge everything
We sometimes take risks and challenge our way of thinking and working - to accomplish new and exciting things.
We figure it out
Nothing at amuse is someone else’s problem. We take ownership, and when we see something that needs to get done, we try to solve it ourselves or with colleagues. We don’t give up when faced with difficulties - but climb out of our comfort zone and adapt. We thrive in a creative, friendly, and fast-paced environment and never say ‘it can’t be done”.
We listen and learn
At amuse, we listen to music, but more importantly, we listen to feedback from customers and colleagues. We ask questions and take an interest in ideas and different points of view. Together, we build bridges and break down silos. We show genuine interest in the industry we work in, the industries that impact our business, and our own company.
About Amuse
amuse is a next-generation record label, built on top of a digital distribution service. With custom-built technology and a vast access to music consumption data, we offer modern and artist-friendly services to independent talent across the globe. By monitoring rising hits and catalogs on a global scale, our teams find, license, and develop the platinum-selling tracks of tomorrow.
Artist Relations Manager
In this role you'll supervise a dynamic artist and label roster while also representing the team in key industry events.
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